LBTech Video Monitors are a great product and the company provides instant support and the absolute best customer service. We started out purchasing with one monitor, but soon realized that in a two story home, we needed two monitors so that our sleeping station downstairs could also be monitored. The monitors provide a quite clear picture of your baby sleeping at night, you can hear your baby, and you can even speak to comfort him. The cameras are quite easy to set and move when the need arises. We purchased the first monitor in August 2019, and another in September 2019. We had a problem with the charger connector to the monitor becoming loose and no longer "clicking" into place, although we are very careful with the equipment, and we started using the charger from the 2nd purchase. Recently, the charger connection became loose again. I contacted the company via email and received an immediate response that they would send two new chargers at their expense, and they will be delivered on Monday, just 5 days from my original inquiry. They truly care about the customer! Thank you, LBTech!